My return policy is pretty simple. I stand behind all of my work. All of my beads have been properly annealed in a digitally controlled kiln after which I visually inspect for any problems.
Although it doesn’t happen very often, sometimes a bead just breaks without any abuse. If this situation arises I will gladly take back the bead and replace it. If it is not possible for me to duplicate the broken bead I’ll replace it with a bead as similar as possible.
In order to return the bead to me, please send me an email stating your situation and I’ll send you back return information.